Protect yourself and the rental community
We automatically remove access to your application details if you are unsuccessful. You can reuse your profile to resubmit an application.
Sensitive Information will be automatically hashed at 60 days and display limited eg. Driver Licence ####345, Date of Birth eg. ## May 1972
Sensitive Documents will be automatically deleted at 60 days including identity and income documents will be deleted. A record of document provision (date/ time/ reference) by the renter will be displayed in the application details for consumer tribunal, dispute or insurance purposes
Your application data is stored in Australia, encrypted and protected by firewalls.
The Snug support team will never ask for your login password, verifcation code, credit card, date of birth or other sensitive information, either on the phone, by email or chat.
Snug sends you notifications about your progress through the application journey.
If you receive any suspicious calls, emails or SMS messages, or notice unusual activity on your account, it’s important that you let us know: firstname.lastname@example.org
Contact the property manager and police.
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