Improve the experience for your team and tenants with one leasing platform.
Find and select your best tenant with automated rental references, employment verification and background check.
Save time, reduce costs and generate more revenue by leasing faster. Choose a plan that suits your team.
Seamless integration enables listings management from your property uploader. Keep your listings up to date and remarket automatically to tenants.
Centralise your portal enquiries and auto respond with inspection bookings, online application form and common questions. Respond quickly to your prospects, reduce repetitive emails and free up staff time to focus on the key properties.
Manage registrations, check-ins, late or time changes with one click actions and email and SMS notifications. Plus optimise your schedule with 'Ideal Week' and Run Sheets. Maximise your foot traffic with automated property remarketing to active renters and prospect to your entire database. Get insights from tenants with anonymous post-viewing feedback surveys and keep owners in the loop with emailable viewing reports. Your team will love it!
Finally, a rental application that tenants love. Get high quality applications faster, grouped by household with identity, income and affordability insights, rental and employment references, plus compliance checklists. Good renters move fast and with Snug you’ll find and progress your best renter quicker. You’ll spend less time chasing and collating, and you’ll Lease faster with superior application experience for your renters.
Get peace of mind with integrated identity verification, tenancy database checks, bankruptcy and court debt check, plus automated references (rental and employment). Simplify the number of systems you use to screen tenants.
Streamline bonds and rent payment instructions with customisable email templates, including the option to pay online their holding deposit through SnugPay, DEFT or Rental Rewards. Secure your tenant fast with clear offer details and payment.
Seamlessly connect your preferred partner and automate utility referrals. Drive stronger revenue for your property team and deliver a convenient service to renters.
Every step of the way
Help centre training videos
Recurrent training webinars
Personalised, 1:1 training for big teams
Online chat & email tickets
Dedicated customer success team
Phone support 8:00am - 10:00pm AEST
Can I book a demo?
Yes, we would love to take your team through the product and show you the benefits. To book a demo please click here.
What happens at the end of my free trial?
Invoicing commences automatically the day after your 30-day free trial period finishes. Cost per month will depend on the size of your team. For more details, please refer to snug.com/pricing.
Is branding available?
Yes! Make a statement and showcase your company logo and banner branding on emails, SMS, property and team page. Branding is a low cost add on, available with any plan for just $0.15 cents plus GST per property per month.
How do your background checks work?
Snug integrates with Equifax to verify identity as well as check important third party databases including: National Tenancy Database check, Bankruptcy and court records check and ASIC directorships. Background checks are free for property managers to offered shortlisted applicants.
Am I locked into a subscription term?
No lock-in contracts. Love us or leave us. We only ask that you tell us how to improve. You can cancel your monthly subscription at any time by contacting us at firstname.lastname@example.org.
Who sees the rental references?
Property Managers can control privacy settings and decide what part of the review, if any, the renter can see, We believe in transparency, factual and fair references.
Do you have a mobile app for property managers and tenants?
We have a mobile web app, used in your internet browser. It works like an app with the benefit of nothing to download.
Who owns the data?
How much are training and support?
Helpful articles and videos through the Help Centre and in app training with chat/email support are free. A Customer Success team member will provide a 45min free training session and assist with onboarding for Plus accounts.
How much does Snug Match cost?
We have two plans, Snug Match Standard, which offers an end to end leasing solution at $69/month and Snug Match Plus, our fully featured plan, starting at $66/month. Cost depends on the number of properties managed by your agency. To find out more about our plans, and the features included in each one, please visit snug.com/pricing.
Can I import/export my data?
Yes, we can import your Contacts data and will provide a Contacts data export in CSV format if you decide to cancel (Admin Fee $99 inc GST).
How many property managers are using Snug?
Over 6,000 property managers are participating in rental references. Many agents ranging from small to large agencies and from independent or franchise groups are using Snug.
Who is behind Snug?
To read about Snug and its team of digital experts with experience from Fairfax, Domain, Stayz, Houzz and Westpac among others, please click here.
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