Supporting property managers through COVID-19

Find and select your best tenant faster

Save time and costs with a streamlined, automated, verified leasing workflow.

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Join over 32,000 property managers using Snug

Explore the features on Snug Match

Enquiry management

Autoreply to portal enquiries, alerts prospects of new listings and call back CRM to work every rental lead.

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Viewings management

Full inspection booking functionality from pre-registrations with SMS/email automation of change and cancellations through to advanced owner reports, ideal week, run wizard, entry notices.

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Applications

Applying is easier on Snug so with quality applications upfront you'll save time with less chase. Plus bulk actions and share owner summary details help you lease faster.

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Tenant screening

Our real time Equifax integration checks identity, bankruptcy, court debt and National Tenancy Database.

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Lease offer

Close faster with template emails with congratulations, holding deposit/rent/bond payment instructions, renters checklist and lease documents.

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Utility integration

Send utility leads with one click. Seamless integration with your Utility Connection Service drives more revenue for you.

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Real benefits for your leasing business

Save Time

Streamlined workflow and automated communications helps cut the time to process applications by up to 80%

Reduce Costs

How much are you paying for inspection bookings software? Slash software costs by up to 40%

Generate Revenue

Drive up to 5x more utility referrals with greater throughput and conversion.

Delight with UX

Snug embodies the latest user experience design to delight your rental applicants, owners and team. Let your leasing process unlock the potential of your brand and service.

Here's what customers say about Snug...

Features to suit your business

Boutique Agency (<350)

  • Easy to get started
  • Reduce manual admin
  • Accessible anywhere
  • Generate utility revenue

Mid size (350+)

  • Easy to use, less training
  • Powerful features
  • Lower costs, no SMS bills!
  • Enhance experience

Large Group

  • Drive efficiencies
  • Collaborate as a team
  • Integrate your tech stack
  • Reporting

Calculate your Return on Investment

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Avoid disruption and catch the fourth technology wave

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We're partnered with leading software solutions

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Create Your Account

  • We'll import properties
  • Add team
  • Add branding

Trial Snug for viewings

  • Check-in attendees
  • Receive rental applications

Optimise your account

  • connect property uploader
  • connect UCS
  • integrate your leasing journey

Get started today

Start a FREE Trial

  • No cost, no lock in contract
  • Free training, fully featured Plus
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  • Compare us on features/cost
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Frequently Asked Questions

Yes, we would love to take your team through the product and show you the benefits. To book a demo please click here.

Invoicing commences automatically the day after your 30-day free trial period finishes. Cost per month will depend on the size of your team. For more details, please refer to snug.com/pricing.

Yes! Make a statement and showcase your company logo and banner branding on emails, SMS, property and team page. Branding is free.

Snug integrates with Equifax to verify identity as well as check important third party databases including: National Tenancy Database check, Bankruptcy and court records check and ASIC directorships. Background checks are free for property managers to offered shortlisted applicants.

No lock-in contracts. Love us or leave us. We only ask that you tell us how to improve. You can cancel your monthly subscription at any time by contacting us at hello@snug.com.

Property Managers can control privacy settings and decide what part of the review, if any, the renter can see, We believe in transparency, factual and fair references.

We have a mobile web app, used in your internet browser. It works like an app with the benefit of nothing to download.

Renters own their data. Agents own their property and owner data. For database record integrity, Snug retains website user profiles, property and activity records, even if you cancel. Please read our Privacy Policy, Terms of Use and Referral and Subscription Agreement.

Helpful articles and videos through the Help Centre and in app training with chat/email support are free. A Customer Success team member will provide a 45min free training session and assist with onboarding for Plus accounts.

We have two plans, Snug Match Standard, which offers an end to end leasing solution at $69/month and Snug Match Plus, our fully featured plan, starting at $66/month. Cost depends on the number of properties managed by your agency. To find out more about our plans, and the features included in each one, please visit snug.com/pricing.

Yes, we can import your Contacts data and will provide a Contacts data export in CSV format if you decide to cancel (Admin Fee $99 inc GST).

Over 6,000 property managers are participating in rental references. Many agents ranging from small to large agencies and from independent or franchise groups are using Snug.

To read about Snug and its team of digital experts with experience from Fairfax, Domain, Stayz, Houzz and Westpac among others, please click here.