BondCover is a guarantee for owners that valid bond claims will be paid. Tenants obtain a BondCover certificate for the standard bond amount, rather than deposit cash with a bond authority.
Renters with a good rental history can apply for BondCover. We perform a comprehensive risk assessment to grant only suitable renters with BondCover.
BondCover replaces a cash bond with a certificate of guarantee. Trust, it feels different at first, like getting your first Uber ride or staying at an Airbnb but soon you’ll feel better for it. Your renters will love you for it.Get more information
We’ve put the answers at your fingertips with our handy help and support centre.
BondCover is available on fixed term leases with at least 3 months remaining, or month to month / rolling leases.
There is no change to your rights or obligations as an owner. BondCover is designed to swap old fashioned cash bonds for a certificate of guarantee for valid bond claims up to the amount of the bond. Landlords should also hold traditional Landlord's insurance for protection beyond the the risks related to bonds.
Owners or Managers can lodge bond claims online with Snug. We seek the Renter's agreement to the amount of the claim.
If the Renters don't pay, Snug pays the Owner or Manager:
In some cases, we may require further information and/or a Tribunal order to finalise the claim.
Renters still have to pay the full amount of the bond claim to Snug after we pay the Owner's claim.
To approve a Snug BondCover request:
In the email received from Snug, click the link to ‘Review Application’, follow the steps:
Something not right on the application? Click ‘Decline’ and follow the steps to enter a reason and notify your Renter.
Please note that we'll only issue BondCover if you approve.
No, Snug BondCover is neither insurance nor a loan.
If a bond claim arises, BondCover is a guarantee for the Owner that Snug will pay valid bond claims if Renters don't or won't. Renters still have to reimburse the full amount of the bond claim to Snug.
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